📋 Urban3 Rental Terms & Policies
💳 Deposits & Payments
A $50 deposit per item is required at the time of booking
Booking a combo package (e.g., Selfie Booth + Bounce House)? Each item requires a separate $50 deposit
The remaining balance is due 1 hour before setup on the day of your event
⏰ Booking Deadlines & Late Fees
📅 Events must be booked at least 5 days in advance
🕒 Late booking fees apply to reservations made less than 5 days before your event:
💡 $25 for photo booth bookings
🏰 $50 for inflatable rentals
🚚 Delivery fees by county
Urban3 offers delivery throughout Cleveland, Akron, and surrounding areas.
Cuyahoga County → Free delivery within 20 miles of Cleveland; $25 beyond.
Summit County (Akron area) → $40 delivery fee.
Lake, Geauga, Medina Counties → $50 delivery fee.
Lorain & Portage Counties → $60 delivery fee.
Other Northeast Ohio Counties → Please contact us for a custom delivery quote.
Setup Access
If your event is above ground level, elevator access is required.
🚫 We do not carry equipment up multiple flights of stairs without an elevator.
🔌 Power & Equipment Needs
All rentals must have access to a working power outlet
No power available? A $75 generator fee will be added to your balance
🌧️ Cancellations & Weather Policy
❌ No refunds are issued for cancellations.
In the event of bad weather or unexpected changes, you’ll receive:
A reschedule (based on availability), or
A business credit valid for 1 year from your original event date.
⚠️ Damage Policy
🧾 A $100 damage fee will be charged to the card on file if any equipment is returned damaged or misused
📸 Photo Booth Design & Media Use
🎨 Custom Overlays
We will contact you 1 week before your event to design your custom photo booth overlay
This ensures your overlay matches your theme, colors, and branding
📷 Media Consent
We may capture photos and videos during your event
By booking with Urban3, you consent to the use of media for:
💬 Social media
🌐 Website promotion
📣 Marketing materials