FAQ

  • Do I need to pay in full when booking?

    Nope! You’ll only be charged a $50 deposit to reserve your date. This amount goes toward your final total.

  • is set up include?

    Absolutely. U3 is all-inclusive—every service includes setup and teardown.

  • Can I book the bounce house for just 2 hours and pay less?

    Our bounce house rental is a flat rate for up to 6 hours. You can use it for less time, but the price remains the same.

  • How big is the bounce house?

    Our double slide bounce house measures 12' x 12'.

  • When will I receive my photo booth overlay?

    We’ll text your overlay design for approval about a week before your event, using the number you provide at booking.

  • Does setup time count toward my rental time?

    No. Your rental time begins after the equipment is fully set up. Setup usually takes 15–30 minutes, so please book your desired start time accordingly.

  • Is There a delivery fee?

    Yes, delivery fees vary depending on your location:

    Cleveland (within 20 miles) Free
    Cuyahoga County (20+ miles) +$30

    Summit County (Akron area) +$40

    Lake, Geauga, Medina Counties +$50

    Lorain & Portage Counties +$60

    All delivery fees are added to your final invoice at checkout. Set-up and take-down are always included.

  • How long is the rental period?

    Most rentals are for 6–8 hours. Need more time? You can add extra hours or book overnight for an additional fee.

  • What happens if it rains?

    Our priority. If weather prevents setup, we’ll work with you to reschedule or provide credit toward a future event.

  • How do I book and secure my date?

    A $50 non-refundable deposit is required to secure your event date. After booking, you’ll receive a contract and invoice via email. The deposit is applied to your final balance.

  • When is the remaining balance due?

    The remaining balance is due before setup on the day of the event unless otherwise agreed in writing.

  • What’s included in the package price?

    All packages include delivery, professional setup, and breakdown. Each package lists exactly what’s included so there are no surprises.

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